Training, Coaching, and Capacity Building

Training and capacity building is a cornerstone of conflict transformation and creative development. Pacific Resolutions has delivered tailor-made training programs in conflict management, negotiation, mediation, facilitation, strategic planning and partnership development all over the world. The record of evaluation of these programs is a powerful testimony to their value.

Our training and capacity building services include: 

Conflict Resolution and Management 

  • Conflict management systems design

  • Negotiation Approaches and Skills including communication skills, positional and interest-based tactics, dealing with difficult people and impasse and process design

  • Case studies, simulations, role plays, exercises tailored to the substantive issues of concern

  • Process structure: assessment, design, convening, negotiating agreement, ratification, implementation and monitoring

Facilitation and Mediation

  • Communication skills

  • Developing effective working relationships with adversaries

  • Facilitating effective meetings: preparing participants, designing agendas, dealing with difficult people, preparing summaries

Public Participation Processes

  • Stakeholder mapping

  • Process design

  • Communications

Strategic Planning and Information Development

  • Key elements of an effective strategic plan

  • Adaptive management systems design

  • Design of information development and management processes

Mentoring and Coaching

  • In addition to developing training programs for groups, Pacific Resolutions provides one on one coaching and mentoring to practitioners all over the world.