Mediation and Facilitation
Pacific Resolutions’ forte is mediation and facilitation of constructive and innovative solutions to seemingly intractable issues. Our systematic and structured approach proceeds through a sequence of critical steps that move all parties from determining whether constructive problem-solving is appropriate and feasible to implementing a mutually beneficial result. Our mediation and facilitation services cover the following steps which can be delivered as a package or individually.
Pacific Resolutions' mediation and facilitation services include:
Conflict Assessment
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Conflict analysis including:
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Issues that need to be addressed and their negotiability
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Parties – stakeholder mapping (interests, readiness, capacity, etc.)
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Policy context – gaps, constraints, etc.
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Political context – destabilizing factors
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Identification of process design parameters
Process Design
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Developing terms of reference, ground rules, workplan, representation models, broader public participation requirements
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Consulting with participants regarding process design
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Handling external communications and advising on media relations
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Preparation of materials for convening
Convening
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Initiating the process
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Facilitating agreement on the process design
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Providing training to orient the participants to the process and reinforce an effective interest-based approach
Building Agreement
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Facilitation of meetings
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Mediation of difficult issues
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Shuttle diplomacy
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Managing a rolling draft
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Working with parties together and separately (in confidence) to ensure issues, interests and key information is clearly understood and the full range of options is considered.
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Facilitating public communications and involvement including media relations
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Assisting with constituency communications and feedback
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Finalizing agreements – ensuring implementation requirements are addressed
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Designing ratification processes
Ratification
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Facilitating and coordinating ratification processes
Implementation
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Facilitating the establishment of implementation mechanisms and processes
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Assisting with the design of pragmatic monitoring and evaluation systems
Alternative Dispute Resolution
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In addition to designing and implementing collaborative problem solving and negotiation processes, Pacific Resolutions also provides other alternative dispute resolution services including:
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Assessment and design of alternative dispute resolution systems
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Arbitration services